I wanted to give some background on why I'm launching the store and what you can expect! Note: I'll add to this FAQ as more questions come in!
How do I get access to the ebooks and audiobooks I purchased? I use a service called Bookfunnel to deliver digital content to you. After your purchase clears, you'll receive 2 emails - an order confirmation from me, and a second email from Bookfunnel with the link to access your purchase (this email will be send to the email address you provided at checkout). You will have 14 days to download the book after purchase.
Why am I launching a store? There have been a lot of glitches at retailer sites like Amazon when it comes to books, so this gives me a place to always have books on hand for those who want to purchase. I'll also be able to run sales and promotions that are sometimes restricted on other sites, and I'll be able to sell fun merch like mugs and stickers.
Where do you ship to? The store is limited to customers in the US, Canada, Australia, New Zealand, and EU countries. This is because taxes are so complicated and I'm still figuring it all out (for example - some countries tax ebooks, but not audiobooks, and maybe paperbacks…it is so confusing). If you'd like your country to be included, let me know and I'll see what I can do. I'm also based in the US, and shipping is costly overseas, so keep that in mind before shopping!
I've already bought a paperback or got one as a gift! Can I get a signature bookplate? Good news! For those who have already purchased paperbacks, I'll be giving away bookplates to you for free! Fill out this form.
What about ebooks and audio? Ebook versions of all my books (except for the Italian Shipping Millionaires series, which is being updated), and audiobooks for the first 3 Royals books are slowly being added to the store. Audiobooks will also eventually launch on other retailer sites (I want to update all the Royals covers first before launching them).
Can I still buy your books on Amazon, Apple, etc.? All of my books are still available on major e-Retailers (like Amazon, Barnes & Noble, Apple, Kobo, Google, etc.). Having my books (in various forms like ebooks, paperbacks, and audios) in my shop provides me an additional way to sell books if there are glitches on the retailer sites, which seems to be happening a lot recently.
What other products will you have? Other than books, I'll have some great products for sale including bookmarks, stickers, mugs, and jewelry to start! These products are created on demand (meaning they haven't been produced already, they are created when you actually place an order) so the processing and shipping time is longer, but this helps me keep costs down. The majority of physical products are created and shipped via my various production partners, but things like bookplates and some signed books will be shipped by me personally.
Since I'm opening the shop for the first time, there may be some glitches, so I appreciate your patience as I get the kinks worked out!